PARTNERSHIPS

Can Smart Meters Jumpstart Europe’s Water Overhaul?

Severn Trent and Netmore launch a major smart metering rollout that boosts leak detection and urges utilities to speed digital upgrades.

2 Dec 2025

Nighttime utility workers repairing water infrastructure under bright work lights

Severn Trent has launched one of Europe’s largest smart-metering programmes after agreeing a wide-ranging partnership with Sweden’s Netmore Group to deploy one million advanced meters across more than 20 counties in England and Wales, including areas served by its subsidiary Hafren Dyfrdwy. The initiative marks a significant step in the region’s push to modernise water networks under rising demand, climate stress and stricter regulatory scrutiny.

The rollout replaces earlier pilot schemes with a full digital upgrade designed to give households daily consumption data and provide utilities with real-time insight into leaks and network performance. Netmore will operate the communications system, using a mix of long-range wireless technology and Vodafone cellular links to maintain consistent data flows. The move shifts a traditionally manual, low-visibility sector toward continuous monitoring and data-driven operations.

A senior project leader at Severn Trent described the programme as a turning point in how the company manages water resources. The utility aims to cut household leakage by 16 per cent by 2030, a target that reflects both environmental pressures and regulatory expectations. Netmore said the scale of the deployment indicates that utilities “are moving decisively toward a digital future where connectivity guides day-to-day operations”. Analysts view the strategy as aligning water management with the smart-energy model, where connected devices already support planning and performance.

The programme’s impact could extend beyond the UK. Many European water companies face ageing infrastructure and limited digital capability, making leakage control and long-term investment planning more difficult. A successful rollout by Severn Trent may set a benchmark for accelerating smart-meter adoption and wider network modernisation. Households could benefit from more accurate billing and earlier alerts on high usage.

Challenges include installation complexity, maintaining reliable coverage in rural areas and managing sensitive customer data. Industry groups say these issues are manageable when compared with the operational and financial risks of postponing upgrades.

As Europe works to strengthen water resilience, the Severn Trent–Netmore partnership demonstrates how large-scale digital investment could reshape the sector. If the deployment meets expectations, it may encourage further projects across the region and support a shift toward more efficient and transparent water networks.

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